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Welcome to the CET News Archive where you will find the latest updates from around our business.

Paul Wozencroft appointed new MD for CET Property Assurance

Paul Wozencroft has been appointed Managing Director, Property Assurance at CET – a leading provider of outsourced services to the insurance sector.

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Service excellence for home emergency customers

Technology plays an important role in ensuring customer service excellence for CET CET’s home emergency contact centre is the first line of response for home...

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Home Emergency Response Call Out

CET agents handle a wide variety of home emergency response calls, from fallen trees to burst pipes, blocked drains to gas leaks. From time to time we get calls...

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Ensuring Storm Surge Preparedness

While events like Boscastle, Cockermouth and the heavy flooding recently associated with Storms Desmond and Eva dominate the headlines, the truth is that each year...

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CET Partners with MacMillan Cancer Support

Giving Our All for MacMillan Cancer Support CET has embarked on a two year partnership agreement with MacMillan Cancer Support, with the aim of raising as much...

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CET mobilises task force in wake of Storm Desmond

As the North of England braces itself for further flooding this week, CET has mobilised a task force of trades to provide support to hundreds of homeowners across...

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Supply and Demand – the changing face of customer service

Changes in customer demand, emerging technologies and an increasingly “connected” society have impacted the way the property insurance industry manages claims....

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