On Thursday 22nd June, CET attended LV='s annual treasure hunt in aid of Family Action & Lighthouse, LV='s chosen charity.
Mickey Attia, Head of New Business:
“We believe that CET are market leading in the provision of claims management to the insurance sector. Emergency and small building claims require a provider who has the ability to offer customers and partners simple and easy notification of claims and who can react quickly to resolve the problem. CET are able to this and more through its innovative use of technology that is a key differentiator in the market, generating process efficiencies and improving the customer experience. There is no other provider that comes close."
Now that's what we call Meals on Wheels!
By using the SIMPLIFi app, customers can track engineers as they are on their way to help resolve a home emergency. One customer noticed that their engineer was soon to be passing their local McDonalds, so called the engineer and asked if they wouldn't mind picking up two Happy Meals and a Big Mac for them. The engineer shortly arrived at the customer's house with his toolbox in one hand and their McDonalds order in the other!
Paul Adams, Regional VP:
"SIMPLIFi exemplifies why building with Twilio is a great strategy for businesses of any size. We're proud to work with the team at CET and the support we've given to help develop such a high-quality platform and continue to be impressed with their digital transformation. They've taken extensive domain knowledge, combined Twilio's powerful, developer-trusted APIs and built something that truly differentiates them in the market."