Home Emergency Claims Assistance for UK Insurers

CET provides a range of specialist claims assistance services for the UK insurance claims sector.

Operating on a platform of quality and accreditation, underpinned by our Customer Charter, CET's standards are uncompromising. We are dedicated to providing the best quality service first time and every time. We believe in championing the customers’ cause; in keeping them informed and in building open and transparent relationships that exceed expectations.

Our experience in the infrastructure and insurance fulfilment market enables us to offer a comprehensive range of services to our clients. Our extensive range of services include home emergency response for urgent property defects and nationwide investigation and testing services; featuring subsidence, building monitoring, drainage surveys and pollution investigations.

24/7 Home Emergency

CET does the right thing for customers, always – and that means creating bespoke services, keeping them informed, treating them fairly and always delivering on promises. Whatever the challenge, we will work tirelessly until we have finished the job to the customer’s satisfaction.

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Drainage

CET Property Assurance provides a reliable, nationwide drainage investigation and repair service; featuring drainage mapping, CCTV surveying and 24/7 emergency drainage response.

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Subsidence Investigation

CET is the UK’s leading provider of subsidence investigation and remediation services. Our service includes foundation and drainage investigation, soil analysis and building monitoring.

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How to thaw a condensate pipe

Has your boiler stopped working overnight? If it's happened after a particularly cold night, don't panic - your condensate pipe may just be frozen. And if that's the case, it might be the time to put the kettle on...From locating the blockage to restarting your boiler, we grilled our Home Experts on how to sort the problem, and get your home warm again in no time.

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How to repressurise a boiler

If your home has been left without any heating or hot water, there could be a problem with your boiler pressure. This simple guide will explain everything you need to know about low boiler pressure, from symptoms, to causes, to fixes. Let’s start by diagnosing your problem.

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How to bleed a radiator

Does your radiator have cold spots? It may need bleeding! Thankfully, bleeding radiators is a quick and easy process: you just need to know when, and how to bleed a radiator. Let’s start by looking at the signs of a radiator that needs bleeding.

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Common water leaks and how to fix them

We often take home plumbing for granted. However, it can bring issues, such as burst pipes or perhaps, more commonly, water leaks. Water leaks will often start so small that they are barely noticeable, but can become costly when it comes to your water bill and its repair.

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How to detect a water leak in your home

Whether you rent or own your own home, there’s a good chance that, at some point, you’ve found yourself lying awake at night listening to the drip, drip, drip of water and wondered a) where it was coming from and b) just how bad it might be when you eventually work it out.

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How to find your stopcock

What do you do when a pipe bursts in your home or property? Find the stopcock and shut it off immediately to prevent flooding. However, If you don’t know where your stopcock is, you’ve got a problem! This article will tell you all you need to know about your stopcock, where to find it, and how to act fast to shut it off if a leak or burst pipe should occur.

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How to fix common lock problems

Having a functioning door lock is essential to the safety of us and our friends and family. This means that when there is a problem with a lock, it is important to get it sorted out as soon as possible, so that we can continue to protect ourselves and our loved ones.

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How to unblock a toilet

A blocked toilet can be a real nightmare. And for some reason, it often seems to happen at the worst possible moment. This guide explains how to unblock a toilet and how to prevent toilet blockages from happening in the first place.

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CET named as finalist for Insurance Times Awards

We're delighted to announce that CET has been shortlisted as a finalist in the Claims Partner of the Year category at theInsurance TimesAwards 2024! 🏆 This is a

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CET raises £900 for Macmillan Cancer Support

CET UKhosted a Macmillan Coffee Morning☕ at the Walsall head office and Preston office, in aid of the biggest annual fundraising event byMacmillan Cancer Supportto

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CET's Martin Jones wins award at LV Charity Golf Day

CET'sAshley Phillips,Toby MitchellandMartin Jonesattended the annualLV= General InsuranceCharity Golf Day in Bournemouth last week to raise money forFamily

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