What our customers have to say

We pride ourselves on delivering an exceptional service to tens of thousands of customers every year. Here’s what some of them have to say:

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Storm Angus sees surge in emergency claims

Anyone working in the insurance or assurance industries knows to expect seasonal variations. Mother nature has a significant impact on the market; none more so than when the temperatures drop and the wind and rain pick up. The autumn of 2016 has

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Supply and Demand – The Changing Face of Customer Service

Changes in customer demand, emerging technologies and an increasingly “connected” society have impacted the way the property insurance industry manages claims. Customers no longer expect to be kept “on hold” as they log a claim as suppliers use

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CET's New Headquarters Open For Business

CET are delighted to announce the opening of our new headquarters at Castle Donington. Chief Executive Bob Blunden was joined by local MP Jessica Lee, who unveiled a brass plaque to commemorate the occasion.

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