Welcome to the home of CET

At CET we focus on listening to, and shaping bespoke service around, the needs of UK insurers and loss adjusters. Customer service excellence has always been one of the driving forces behind our continued commitment service improvement.

However, it is our innovative use of technology that is a key differentiator in the market, generating process efficiencies and improving the customer experience. From revolutionary job management applications to online customer portals and mobile claims tracking, CET is a truly digital enterprise.

Our Services


Home Emergency

Our Home Emergency Response team is comprised of highly-trained staff with a wealth of experience in the insurance industry and our aim is to provide customer service excellence every time.

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Underground Services

CET Property Assurance provides a reliable, nationwide drainage investigation and repair service; featuring drainage mapping, CCTV surveying and 24/7 emergency drainage response.

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Subsidence Investigation

Subsidence Investigation

CET is the UK’s leading provider of subsidence investigation and remediation services. Our service includes foundation and drainage investigation, soil analysis and building monitoring.

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Putting Technology First



SIMPLIFi provides additional levels of process automation and management, ensuring fast and accurate recording of the end-to-end claims process.

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CETi integrates ordering, scheduling, time-sheet management, reporting and invoicing workflows to provide test results anywhere, any time and on any device.

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CMi S the innovative Calibration Management Information System, used to manage the calibration process from start to finish.

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Check Out What's New

Proud to be CET: Serving the Nation during the COVID-19 Pandemic

Over the last few months, we’ve been staying home and staying safe during the pandemic. Thanks to

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Coronavirus: Keeping the contact centre claims journey alive at home

The Coronavirus pandemic and guidance to curb the spread of the virus will have highlighted the

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CET wins Best Employee Engagement Initiative

The CET Group has won the award for Best Employee Engagement Initiative at the LV GI Claims Partner

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Contact Us

For further information on any of the services available from CET, or to discuss any specific requirements you have, we're here to help.


Head Office

CET Structures Limited
3 Boundary Court
Willow Farm Business Park
Castle Donington
DE74 2UD


0343 227 2362

Enquiry Form

Use the form below to email us any questions you may have regarding any of our services.