The annual CET Contractor Conference took place last month at Worcester Bosch HQ, hosting 100 contractors from the CET network. 🤝

The conference included a business update from CEO Ashley Phillips, a deep dive into 'Voice of the Customer' from COO Daniel Jordan, and a Network update from Head of Network Richard Stoate (MBA, MSc).

This was followed by an Awards ceremony where the hard work and achievements of the CET contractors over the last 12 months was recognised and celebrated. 🎖🍾

Congratulations to all the 2025 award winners! 🙌🎉

🏆 Best Newcomer 2025 - AG Gas (Andrew Glassbrook)
🏆 Repair Champion - Vivid Design & Build (Amar Chaggar)
🏆 Beast in the East - Fixbot Ltd (Geraint Archer)
🏆 Best in the West - Vivid Design & Build (Amar Chaggar)
🏆 No.1 in the North - Elite Heat Management
🏆 Complaint Champion - Force Drainage Ltd / C4 Plus Drainage / Spirit Electrical (Keith Hannah)
🏆 Most Improved - WM Donnelly & Co Ltd (Paul Bell, Tracey Y.)
🏆 NPS Champion - Lanes Group (Martin Mitchell)
🏆 SIMPLIFi Champion - Rise Environmental

Thank you to all of the CET contractors for their ongoing commitment and dedication to delivering an exceptional claims journey for customers.