OUTSOURCED SERVICES FOR UK INSURERS
Property Assurance from CET comprises a range of specialist outsourced services for the UK insurance claims sector.
At CET we focus on listening to, and shaping bespoke service around, the needs of UK insurers and loss adjusters. Customer service excellence has always been one of the driving forces behind our continued commitment service improvement.
However, it is our innovative use of technology that is a key differentiator in the market, generating process efficiencies and improving the customer experience. From revolutionary job management applications to online customer portals and mobile claims tracking, CET is a truly digital enterprise.
Operating on a platform of quality and accreditation, underpinned by our Customer Charter, our standards are uncompromising. We are dedicated to providing the best quality service first time and every time.
We believe in championing the customers’ cause; in keeping them informed and in building open and transparent relationships that exceed expectations.
Our experience in the infrastructure and insurance fulfilment markets enables us to offer a uniquely comprehensive range of outsourced services to our clients in the insurance sector.
Our comprehensive range of services include home emergency response for urgent property defects, cash settlement of claims and nationwide investigation and testing services; featuring subsidence, building monitoring, drainage surveys and pollution investigations.
If required, we also have the capability to carry out permanent repair works to an exceptional standard.
24/7 HOME EMERGENCY RESPONSE
Our Home Emergency Response team is comprised of highly-trained staff with a wealth of experience in the insurance industry and our aim is to provide customer service excellence every time.
SPECIALIST PROPERTY SERVICES
CET provides a range of specialist property services to the Insurance Sector; designed to increase customer acquisition, provide differentiation and build stronger customer relationships.
SUBSIDENCE INVESTIGATION & MITIGATION
CET is the UK’s leading provider of subsidence investigation and remediation services. Our service includes foundation and drainage investigation, soil analysis and building monitoring.
CET Property Assurance provides a reliable, nationwide drainage investigation and repair service; featuring drainage mapping, CCTV surveying and 24/7 emergency drainage response.